9 wicket Terms and Conditions

1.1 Age Requirement

To register on 9 wicket and participate in any casino games or sports betting activities, a member must be at least 21 (twenty-one) years of age. Registration by anyone under 21 is strictly prohibited. The platform may request identity documents to verify age when necessary.

1.2 Geographic Applicability

9 wicket is a platform operated for users in Bangladesh. This service may not be used from any region or country where online gaming services are prohibited by law. Users are solely responsible for complying with the applicable laws of their own country or region.

1.3 Single Account Policy

Only one account is permitted per individual, household, or residence. Opening multiple accounts is considered fraudulent activity and may result in the closure of all associated accounts and forfeiture of deposited funds.

1.4 Accuracy of Registration Information

All information provided at the time of registration — name, date of birth, mobile number, and email — must be accurate and complete. Providing false or incorrect information is prohibited, and 9 wicket reserves the right to close an account at any time on that basis. If any information changes, the member is required to notify the support team immediately.

2.1 Password Security

The member is responsible for keeping their account login details — especially their password — completely confidential. Login details should not be shared with anyone else. 9 wicket will not be liable for any loss resulting from third-party access. If you notice any suspicious activity, notify the support team immediately via live chat.

2.2 Account Verification

9 wicket reserves the right to verify a member's identity at any time. This may involve requesting a national ID card, passport, or details of the relevant payment method. Deposits, withdrawals, or bonus benefits may be temporarily suspended until verification is complete.

2.3 Account Suspension

A member may contact the support team to voluntarily suspend their account temporarily or close it permanently. This feature is provided particularly as part of responsible gaming.

3.1 Supported Payment Methods

9 wicket currently supports the following methods for deposits and withdrawals: bKash, Nagad, Rocket (Dutch-Bangla Bank mobile wallet), and Upay. These methods allow transactions to be completed securely and conveniently.

3.2 Minimum Amounts

The minimum deposit amount for each method is ৳300. The minimum withdrawal amount is ৳1,000. Requests below these amounts cannot be processed.

3.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 1 hour. This timeframe may differ if account verification is not complete or in complex situations.

3.4 Transaction Responsibility

The member is responsible for ensuring that correct payment details are provided. 9 wicket will not be liable for delayed or failed transactions caused by incorrect information. Withdrawals may only be made via the same method used for the deposit, though exceptions may apply depending on the circumstances.

4.1 Welcome Bonus

9 wicket offers new members a 100% first deposit bonus of up to ৳20,000. The bonus amount must be wagered 15 times before it can be withdrawn. For example: a ৳1,000 deposit will receive a ৳1,000 bonus, and the wagering requirement will be ৳1,000 × 15 = ৳15,000.

4.2 General Bonus Terms

• The wagering requirement must be met within the specified time limit after the bonus is credited.
• The bonus balance cannot be withdrawn before the wagering requirement is met.
• A new bonus cannot be claimed until the requirements of the current one are fulfilled.
• Specific games or game types may be required to meet the wagering requirement — the detailed terms for each bonus will be stated on the relevant promotion page.
• 9 wicket reserves the right to cancel a bonus if unusual betting patterns (such as exclusively low-risk bets) are detected.

4.3 Other Promotions

9 wicket runs various promotions at different times, including weekly reload bonuses, cricket season deposit rewards, slot win bonuses, birthday gifts, and referral rewards. Each promotion has its own wagering requirements and validity period. For details, visit the relevant promotion page or our FAQ section.

4.4 Right to Modify Promotions

9 wicket reserves the right to change, suspend, or cancel any existing promotion at any time. Members will be informed of changes as far in advance as reasonably possible.

5.1 Bet Acceptance

A bet will only be considered valid once the system has successfully confirmed it and the relevant amount has been deducted from the member's account. In the case of an incomplete bet due to a network disruption, the system records of 9 wicket will be considered final.

5.2 Cancelled or Suspended Events

If a sports event is cancelled, incomplete, or abandoned, 9 wicket may decide to refund the bet amount or void the bet in accordance with the applicable sports betting rules. Special rules may apply for each sporting event.

5.3 Technical Issues

9 wicket is not obliged to honour results or winnings that were incorrectly awarded due to a technical error in the game or betting system. The platform reserves the right to cancel winnings granted on the basis of an obvious error.

5.4 Live Casino and Slot Games

Live casino games (such as baccarat, roulette, and live dealer games) and slot games are operated via RNG (Random Number Generator) or live dealers. Results are entirely random and 9 wicket does not guarantee any specific outcome.

The following activities are strictly prohibited on the 9 wicket platform:

1. Creating or operating multiple accounts.
2. Using the platform for money laundering or illegal financing.
3. Following artificial betting patterns with the intent to abuse the bonus system.
4. Attempting to breach platform security through hacking, viruses, or malware.
5. Placing bets using automated software or bots.
6. Conducting transactions using third-party funds or another person's payment method.
7. Harassing, intimidating, or deceiving other members or staff.
8. Knowingly exploiting existing vulnerabilities or bugs.

9 wicket believes that gaming is a form of entertainment and should never be a source of financial pressure or mental health problems. Our Responsible Gaming Guide helps members build safe and healthy gaming habits.

7.1 Limit-Setting Feature

Members can contact the support team to set limits on their deposits, losses, or playing time. Using this feature is entirely voluntary and is activated only at the member's request.

7.2 Self-Exclusion

If a member feels that gaming is having a negative impact on their life, they can activate self-exclusion for a set period or permanently. During this time, it will not be possible to access the account or place bets.

7.3 Protection of Minors

Persons under the age of 21 are not permitted to use this platform. Parents are encouraged to use parental control software to monitor their children's online activity.

8.1 Liability for Service Disruption

9 wicket makes every effort to ensure uninterrupted service. However, 9 wicket is not liable for temporary service disruptions caused by network issues, server maintenance, or unexpected technical faults. In such situations, the platform will endeavour to provide an appropriate resolution for the affected bets or transactions.

8.2 Third-Party Content

9 wicket uses software from various game providers (such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe). 9 wicket bears limited liability regarding the performance or outcomes of those games, and the providers' own terms may also apply.

8.3 Indemnification

A member shall be liable to compensate 9 wicket or its affiliated entities for any loss resulting from a breach of these rules. This includes legal costs, investigation costs, and direct financial losses.

8.4 Data Security

9 wicket uses SSL encryption and modern security technology to protect members' personal information. However, it is not possible to guarantee 100% security for data transmitted over the internet, and members are considered to have acknowledged this when using the service.

9.1 Right to Amend Terms

9 wicket reserves the right to change, add to, or remove any part of these Terms and Conditions at any time. Changes will take effect as soon as they are published on this page. Members will be notified of significant changes via their registered contact details. Continued use of the platform after changes have been made will be taken as acceptance of the revised terms.

9.2 Account Termination

9 wicket reserves the right to close any account for any reason — particularly in the event of a breach of these terms — without prior notice. Upon account closure, the member will be given the opportunity to withdraw any legitimate balance, though this may not apply in cases of rule violations.

9.3 Applicable Law

These Terms and Conditions are governed by applicable laws. In the event of a dispute, an initial attempt will be made to resolve it through 9 wicket's support team.

9.4 Contact and Support

If you have any questions or concerns about these Terms and Conditions, please contact 9 wicket via our 24/7 live chat service or by email. Our support team is able to assist in both Bengali and English. To learn more about us, visit our About Us page.