Responsible Gaming at 9 wicket — Keep Yourself Protected
Let entertainment be a source of enjoyment, not stress. 9 wicket believes that setting your own limits is the mark of a truly smart player. On this page, learn how to play enjoyably while staying in control.
All casino and betting activities are for those aged 21 and above only
Gaming is for entertainment, not a guaranteed income
Online betting and casino games, when enjoyed responsibly, can be great entertainment. But they are fundamentally games of chance — sometimes you win, sometimes you do not. 9 wicket always wants you to play with awareness and full control. Those who want to learn more about betting can read our FAQ section.
The key to responsible gaming is to decide before you play how much time and money you will spend, and to stick to those limits. If at any point you feel your gaming habits are getting out of control, that is the time to seek help — do not delay.
At 9 wicket, only those aged 21 and above may open an account and play. We do not keep any underage account active. Our Terms and Conditions explain the age requirements and eligibility criteria in detail.
Every player's situation is different. Some play for a short time once a week for entertainment, while others are deeply interested in cricket betting. In either case, setting boundaries is a healthy habit. We are committed to providing all the tools you need to maintain those boundaries.
Healthy Gaming Habits
- Set your budget and time limit before you play
- Do not bet more to try to recover losses
- Avoid playing when drinking or under stress
- Do not treat winnings as a source of income
- Take regular breaks and spend time on other activities
What Not To Do
- Do not bet with borrowed or loan money
- Do not use money set aside for family expenses
- Do not let minors use your account
- Do not place large bets to recover losses
- Do not treat gaming as a daily source of income
Control Features
9 wicket gives you full control over your own gaming habits
Deposit Limit
Set the maximum amount you will deposit per day, week, or month. Lowering the limit takes effect immediately; increasing it requires a waiting period.
Session Time Limit
Set a limit on how long you play in one sitting. When the time is up, the session ends automatically, preventing wasted time.
Reality Check
A message will appear on screen at set intervals showing how long you have been playing and how much you have won or lost. This helps you stay aware.
Temporary Break
If you want to take a break from your account for a few days, set a cooldown period from 24 hours up to 6 weeks. You will not be able to log in during this time.
Self-Exclusion
If you want to keep your account fully closed for an extended period, choose self-exclusion. Options range from a minimum of 6 months to permanent. Once active, bonus offers and marketing messages will stop.
Loss Limit
If you lose beyond a set amount, play will automatically stop for the session or the day. This protects you from significant losses.
To use these features, contact 9 wicket via live chat or activate them yourself from your account settings.
Warning Signs of a Problem
Check these signs in yourself or someone close to you
Betting problems do not always appear suddenly. They develop gradually, and people often do not realise they are losing control. If you notice any of the signs below in yourself, it is time to seek help. Our About Us page states that 9 wicket values players' long-term wellbeing above business profit.
Financial Signs
- Spending money meant for family bills or debt repayment on betting
- Borrowing or secretly raising money to play
- Repeatedly placing large bets to try to recover losses
- Hiding from family how much you are spending on gaming
Behavioural Signs
- Trying to stop playing but being unable to
- Feeling restless or irritable when you cannot play
- Spending less time with family or friends and playing more
- Loss of focus on work or studies
Ask Yourself
- Am I spending more than my budget?
- Do I want to keep playing after a loss?
- Do I keep my gaming from my family?
- Do I feel down when I am not playing?
- Is it affecting my work or relationships?
If the answer to even one question is "yes", contact 9 wicket support today.
Where to Get Help
You do not have to handle it alone — support is always nearby
9 wicket Live Chat
Support is available 24 hours a day, 7 days a week in Bengali and English. Contact us on chat now to set limits or activate self-exclusion — no waiting.
Email Support
You can also contact us by email for any responsible gaming requests or questions. Our team responds in Bengali and English.
Family and Friends
Talk openly with the people close to you. Family and friends are often the first to notice the early signs of a problem. Seeking their support is not a weakness — it takes courage.
Professional Counselling
Mental health specialists and behavioural therapists can provide effective help in overcoming gambling addiction. This service is available at various hospitals and counselling centres across Bangladesh.
Support Groups
Support groups made up of people facing the same difficulties are a good place to share experiences and find encouragement. Look for such groups in your city or online.
Self-Assessment Test
A self-assessment questionnaire can help you review your gaming habits. It is useful for understanding the severity of a problem and deciding on next steps. The 9 wicket support team can guide you through this.
9 wicket's Commitment
We believe that a happy and healthy player is our greatest long-term asset. Responsible gaming policy is therefore not a formality for us — it is part of our daily operations. Protecting minors, identifying problems early, and ensuring access to support are our responsibilities.
Our support team is active 24 hours a day, and any player can request to set limits or suspend their account at any time.
Responsible Gaming FAQ
Answers to common questions at a glance